Good hosts get great guests. At Staycations Kenya , we are cognizant of the vital role hosts play. And the secret to being a good host is simple, always put your guests need first. When great guests strike a liking to your short term rental, they are bound to visit more and bring more of their friends and family.
Here are some pointers towards being a great, responsible host:
- Always maintain a clean space for your guests. Let every room; floor to roof, radiate with the aura of a clean space.
- Put your guests safety needs front, left and center:
- Have emergency contacts for police, ambulance and hospitals at hand
- Provide fire extinguishers and first aid kits
- Have clear, unblocked fire exits
- Always be transparent with your guests. Share with them your expectations and they are sure to abide.
- Ensure the information you share on your host profile is accurate and up to date. That way, guests will trust you more and more.
- Give the guests some space. guests come to your property for peace and serenity.
- Share expected rules and regulations of your property for all guests to see. On top of sharing them on your profile, you could have a print-out to be pasted within your property to avoid miscommunication.
- Be as helpful as possible. Let your guests know that they can reach out to you in case they need assistance.
- Maintain a proper social standing with your immediate community and follow any legal guidelines set down by the county government or national government to ensure you have continuous service on Staycations Kenya .
- To make your guests even more comfortable, ensure they have all amenities and needs at hand eg coffee, tea, sugar, blow dry, shampoo, candles etc